We need rapport to influence others, to teach and learn, to achieve difficult tasks in groups and even to mate.
While smileys had no effect on the way a message was interpreted, frowns did reduce the positivity of positive messages.
According to some research it’s Russians!
Lies are extremely difficult to detect. Research shows the average person barely does any better than chance.
A strange thing happens when talking we usually don’t notice – our hands move.
The original experiments from which these findings derive only applied to communicating attitudes and feelings.
Interactions were videotaped from behind a one-way screen and participants were asked afterwards how likely they would be to go on a date with the person they’d met.
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