Brainstorming Online In Groups Can Revitalise The Technique

Brainstorming, meaning a group creativity technique, is inefficient, but going online there are simple ways to fix it and produce more high quality ideas.


Brainstorming, meaning a group creativity technique, is inefficient, but going online there are simple ways to fix it and produce more high quality ideas.

Brainstorming, meaning a creativity technique, was once thought a fantastic way for groups to generate new ideas.

Brainstorming for new ideas, which was invented by an advertising executive called Alex F. Osborn, is based on two principles:

  1. Reach for quantity,
  2. Defer judgment.

The basic idea of brainstorming as people now use it is to ask a group to come up with as many ideas as possible without judging any of them until later on.

Brainstorming examples

Although not as fashionable as it once was, brainstorming is still frequently used in business and, often inadvertently, for all sorts of personal decisions; people happily brainstorm for holiday destinations, restaurants and even new careers.

Brainstorming certainly looks like a great way of dealing with some of the problems associated with decision-making and creativity in groups, such as groupthink and people’s failure to share information effectively.

By suspending evaluation, encouraging a relaxed atmosphere and quantity over quality, the brainstorming session is supposed to foster creativity.

Traditional brainstorming does not work

Unfortunately, brainstorming as we know it doesn’t work that well.

Experiment after experiment has shown that people in brainstorming sessions produce fewer and lower quality ideas than those working alone (Furnham, 2000).

Here’s why:

  1. Social loafing: people slack off to a frightening degree in certain types of group situations like brainstorming.
  2. Evaluation apprehension: although evaluation isn’t allowed in a traditional brainstorming session, everyone knows others are scrutinising their input.
  3. Production blocking: while one person is talking the others have to wait. They then forget or dismiss their ideas, which consequently never see the light of day.

So if groups need to generate new ideas, new connections between old ideas and new ways of seeing the world, how should they proceed?

The answer is that brainstorming needs a tweak.

Online brainstorming for groups

Inspiration for ways to get around these problems comes from the research on electronic or online brainstorming.

Online brainstorming uses the rules developed almost half a century ago by Osborn:

  1. Don’t criticize.
  2. Focus on quantity.
  3. Combine and improve ideas produced by others.
  4. Write down any idea that comes to mind, no matter how wild.

Online brainstorming is simply done online using any kind of internet chat method, like Microsoft Messenger.

The only requirement is that all the participants can see the other ideas as they scroll down the screen.

Gallupe and Cooper (1993) found that online brainstorming generated more high quality ideas than face-to-face brainstorming.

In this research, people doing online brainstorming typed in their ideas to a computer which also displayed other people’s ideas at the same time.

This rather neatly gets around the social loafing and production blocking problems.

These ideas can be used to motivate face-to-face brainstorming to produce better results (Furnham, 2000):

  • People should be encouraged to list ideas before coming to brainstorming sessions.
  • The number of ideas produced by each person should be monitored.
  • Problems should be broken down and group members should brainstorm components.
  • Groups should take breaks from each other.
  • High standards should be set for the number of ideas.

Generate ideas singly, evaluate together

But why bother to try and ‘fix’ brainstorming at all?

Why not just send people off individually to generate ideas if this is more efficient?

The answer is because of its ability to build consensus by giving participants the feeling of involvement in the process.

People who have participated in the creative stage are likely to be more motivated to carry out the group’s decision.

Also it emerges that groups do have a natural talent, which is the evaluation of ideas, rather than their creation.

The conclusion of the psychological literature, therefore, is that people should be encouraged to generate ideas on their own and meetings should be used to evaluate these ideas.

The same rule applies in business as in your personal life.

Generating ideas about where to go on holiday, what to write that new sitcom about, what question your research should address, and so on, are best done alone.

Groups aren’t where ideas are born, but where they come to sink or swim.

Brainstorming beats Brainwriting

Another potentially promising twist on the online brainstorming formula is called ‘Brainwriting’.

Brainwriting, in contrast to online brainstorming, is a little more old-school and involves sitting together and writing down your ideas on Post-It notes.

Participants initial their ideas and put them in the centre of the table for others to see.

No talking is allowed.

A new study has compared both of these techniques and found that it is online brainstorming that produces the most non-redundant new ideas (Michinov, 2012).

The drawback of the Brainwriting method is that each person has to reach forward and pick up other ideas and people don’t do this as much as they should.

In contrast, online brainstorming allows (forces, even) every member to see what the other’s are saying with little or no effort.

It means that the group is exposed to the flow of ideas with very little effort.

On top of this it solves some of the problems with face-to-face brainstorming.

When it’s done online, each person doesn’t have to wait for the others to stop talking and is less worried about being evaluated (plus brainstomers don’t have to be in the same country!).

This probably helps to explain why people report finding online brainstorming to be a satisfying experience.

One final tip: online Brainstorming research suggests the best results are gained in groups of 8 or more.


Author: Dr Jeremy Dean

Psychologist, Jeremy Dean, PhD is the founder and author of PsyBlog. He holds a doctorate in psychology from University College London and two other advanced degrees in psychology. He has been writing about scientific research on PsyBlog since 2004.

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